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Privacy Policy
Thank you for your interest in Inkrare. This policy explains what we collect, why we collect it, how we use it, and the choices you have.
1. Information we collect when you visit
1.1 Log files
When you browse our site without actively submitting information, your browser sends technical data we need to deliver and secure the website.
- IP address
- Date/time of request and time zone (e.g., GMT offset)
- Requested file and HTTP status
- Bytes transferred
- Referrer URL
- Operating system, interface, browser type, language, and version
We use this data to display the website, enhance usability, and maintain stability and security (lawful bases: consent where required and/or legitimate interests).
3. Ordering & account
To fulfill purchases, we process the personal data necessary to conclude and perform a contract. Required fields are marked during checkout; other fields are optional. You may checkout once or create an account to reuse details later.
- Checkout is encrypted using TLS.
- Payments by PayPal and debit/credit cards are processed by PayPal. See PayPal’s privacy policy:
paypal.com/us/webapps/mpp/ua/privacy-full. - We share order and address data with the carrier selected for delivery (e.g., USPS/UPS, DHL, Asendia).
- We retain order, address, and payment metadata as required by tax and commercial laws (typically up to 10 years).
3.1 Post-purchase reviews
We may send a product review request (via Judge.me) using your email, name, order number, product types, and a unique ID to generate a feedback link. You can opt out anytime via the unsubscribe link.
Related help: Payment Methods · Order Tracking · Returns & Refunds
4. Communications
When you contact us via form, email, or phone, we process your data to respond and for customer care. We use Google Workspace (Google LLC) for email coordination.
- Google privacy policy:
policies.google.com/privacy
5. Web analytics
5.1 Google Analytics
We may use Google Analytics with IP anonymization to understand site usage and improve the experience. Google uses cookies to generate aggregated reports for us. Your browser IP is shortened and not combined with other Google data.
- Opt-out add-on: tools.google.com/dlpage/gaoptout/
- Terms: google.com/analytics/terms/us.html
- Overview: support.google.com/analytics/answer/6004245
5.2 Matomo
We may also use Matomo (InnoCraft Ltd) to analyze aggregate behavior (e.g., scroll depth, click frequency). IPs are truncated/anonymized; keystrokes in forms are not recorded. Data is retained up to 30 days and used only for UX improvements.
- Matomo privacy: matomo.org/privacy-policy/
- You can block cookies in your browser; if an opt-out cookie is set and later deleted, you must set it again.
6. Your rights
- Withdraw consent at any time (future-effect only).
- Object to processing based on legitimate interests.
- Access, correct, or delete personal data where applicable.
- Object to use for marketing or analytics without giving reasons.
To exercise rights, email support@inkrare.com.
8. Security
We use reasonable organizational and technical measures (including SSL/TLS in transit) to safeguard data. No method is 100% secure, so you should protect your account and password.
9. Do-Not-Track (DNT)
Due to the lack of a common industry standard, we do not respond to DNT signals.
10. California (CCPA)
This section applies to California residents and uses the CCPA definition of “Personal Information.”
10.1 Disclosure (past 12 months)
| Category | We Collect | We Disclose | We Sell | Third-party categories |
|---|---|---|---|---|
| A. Identifiers (e.g., name, address, email, IP) | Yes | Yes | No | Service providers; partners |
| B. Cal. Civ. Code 1798.80(e) (e.g., address, payment tokens) | Yes | Yes | No | Service providers; processors |
| C. Protected class characteristics | No | N/A | N/A | N/A |
| D. Commercial information (orders, purchases) | Yes | Yes | No | Service providers |
| E. Biometric information | No | N/A | N/A | N/A |
| F. Internet activity (browsing, interactions) | Yes | Yes | No | Analytics providers |
| G. Geolocation (precise) | No | N/A | N/A | N/A |
| H. Sensory information | No | N/A | N/A | N/A |
| I. Professional/employment data | Yes | Yes | No | Service providers |
| J. Education records | No | N/A | N/A | N/A |
| K. Inferences | No | N/A | N/A | N/A |
10.2 Use, sources, and sharing
- Purposes: see sections above (orders, delivery, support, analytics, site security).
- Sources: you/your devices; other users; affiliates; analytics providers; OS/platform; social networks; business partners.
- Sharing: affiliates; analytics providers; vendors/service providers; integrated third parties; legal disclosures; M&A; with consent.
10.3 Your CCPA rights
- Right to know/access what we collect, use, and disclose.
- Right to delete personal information (subject to exceptions).
- Right to non-discrimination for exercising CCPA rights.
- Authorized agent: email a signed request to support@inkrare.com.
Verification: we may request information that matches what we already hold to verify your request.
Submit requests: email support@inkrare.com.
10.4 “Shine the Light”
California Civil Code §1798.83 permits requests about sharing for direct marketing. Submit to support@inkrare.com.
11. Children’s privacy
Inkrare is not intended for children under 13, and we do not knowingly collect their data. If discovered, we delete it promptly.
12. Changes to this policy
We may update this policy to reflect changes to our practices or for legal, operational, or regulatory reasons. Material changes will be noted here with a new “Last updated” date.
13. Contact
- Email: support@inkrare.com
- Address: 2149 Central Ave, Alameda, CA 94501, United States
- Hours: Mon – Fri, 9am – 5pm EST
Need help right now? Visit Contact Us or review Returns & Refunds and Shipping Policy.